Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information that you provide directly to us when using SafeFix Error Codes:

  • Email Address: When you make a purchase, join our waitlist, or subscribe to our newsletter
  • Payment Information: Processed securely through Stripe (we do not store payment details)
  • Usage Data: Information about how you interact with our website, including pages visited and time spent
  • Device Information: Browser type, operating system, IP address, and device identifiers

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your digital product purchases
  • Send you download links and purchase confirmations
  • Respond to your inquiries and provide customer support
  • Send you updates about new brands, error codes, and products (if you subscribed)
  • Improve our Service and develop new features
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services like Stripe (payment processing) and email delivery services
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience and analyze website usage. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Purchase records are retained for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at support@safefixerrorcodes.com

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@safefixerrorcodes.com