GE Refrigerator Error Code DP: Defrost Probe Error
Complete troubleshooting guide for GE refrigerator DP error code - defrost temperature sensor malfunction
Technical Diagram

Expert Diagnosis
The DP error indicates the defrost probe (temperature sensor) is providing incorrect readings or has failed. This sensor monitors evaporator temperature during defrost cycles. A faulty probe can cause improper defrost timing, leading to ice buildup or excessive defrosting.
What This Error Means
The DP error code on your GE refrigerator indicates a Defrost Probe Error. This means the temperature sensor that monitors the defrost cycle is malfunctioning. The refrigerator may not defrost properly, leading to frost buildup, or it may defrost too frequently, affecting cooling efficiency.
Common Causes
Faulty Defrost Sensor
The thermistor probe has failed and is sending incorrect temperature readings
Damaged Sensor Wiring
Wires connecting the sensor to the control board are broken or corroded
Loose Connections
Sensor connector is not properly seated or has poor contact
Sensor Displacement
The probe has moved from its proper position on the evaporator coils
Control Board Issue
The main control board is not reading the sensor signal correctly
Step-by-Step Solutions
Step 1: Power Reset
- Unplug the refrigerator from the outlet
- Wait 5 minutes to reset the control board
- Plug back in and check if error clears
- Monitor defrost cycles for 24-48 hours
Step 2: Inspect Sensor Connections
- Unplug refrigerator for safety
- Access the evaporator compartment in freezer
- Locate the defrost sensor (small probe on evaporator coils)
- Check that connector is firmly attached
- Look for any visible damage to wires
Step 3: Test Defrost Sensor
- Disconnect the sensor from the wiring harness
- Use a multimeter set to resistance (ohms)
- Test sensor resistance at room temperature (should be 10-50k ohms)
- Compare reading to manufacturer specifications
- Replace sensor if reading is infinite or zero
Step 4: Check Sensor Position
- Verify sensor is properly positioned on evaporator coils
- Ensure sensor tip is making good contact with coil surface
- Check that sensor is not frozen in ice
- Reposition if necessary and secure with clip
Step 5: Professional Service Required
- If sensor tests good but error persists, control board may be faulty
- Sensor replacement requires accessing sealed evaporator compartment
- Contact GE authorized service: 1-800-432-2737
- Technician has proper tools and replacement parts
Safety Warning
Always unplug the refrigerator before accessing internal components. The evaporator compartment may contain sharp edges and extremely cold surfaces. If you're not comfortable with electrical testing, contact a professional technician.
GE Serial Number Decoder & Warranty Check
How to Decode Your GE Serial Number
Format: First 2 characters indicate Month and Year
Month Codes: R=Jan, S=Feb, T=Mar, U=Apr, V=May, W=Jun, X=Jul, Y=Aug, Z=Sep, A=Oct, B=Nov, C=Dec
Year Codes: R=2019, S=2020, T=2021, U=2022, V=2023, W=2024, X=2025, Y=2026
Example: Serial "VW123456" = May 2024 (V=May, W=2024)
Where to Find Your Serial Number
- Inside the refrigerator compartment on the left or right wall
- On the rating plate behind the crisper drawer
- On the back of the refrigerator near the bottom